111 Remote Clinical Advisor

A fantastic opportunity to join our diverse remote 111 & Clinical Assessment Service team, assessing our patients from your own home.

We recognise there may be a reason that you want to work remotely, you can do this from day one…. with no need to perform shifts on site, or attend site for monthly call reviews.

For the last six years, Vocare have been leading the way with remote working. Do you want to join our exciting and dynamic team?

Please note - for this role you are required to already be NHS pathways trained. 

About Us

Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourcing healthcare across the UK and Ireland.

Our Urgent Care Division delivers highly successful services within 111, Clinical Assessment Services (CAS), GP Out of Hours (GPOOH) and Urgent Treatment Centres (UTC) through its subsidiary businesses across a national footprint. You’ll join our growing team at an exciting time!

About the Role

We are currently recruiting skilled 111 Clinicians from across the U.K. to work remotely from home to provide outstanding clinical care for all our patients across the country and support our National Clinical Assessment Service (National CAS).

As a National CAS 111 Remote Clinical Advisor, you will work autonomously in a safe and effective manner by utilising your telephone triaging skills and clinical experience along with the NHS Pathways triaging software. You will support our patients to access the most appropriate care, at the right time and in the right place.

Your day to day

• Assess the health and clinical needs of patients/patient’s representatives contacting the service, and using critical thinking and clinical judgement, supported by clinical decision-making software, agree with the patient a course of action to meet these needs. This will include:
  • Analysis and prioritisation of the information obtained
  • The selection, critical analysis and use of available clinical and health resources to inform clinical decision making and identify potential options for the patients
  • Referral to a range of other services including 999 ambulance, urgent referral to hospital, GPs, nursing services,
• Taking responsibility and being accountable for managing own workload, risk assessment and management, acting within professional codes and guidelines, and local policies, procedures and guidelines and referring appropriately to the clinical team leader for advice and support
• Undertaking other duties when required, such as call taking or administrative tasks
• Maintain contemporaneous records of the consultation and action taken using the computer software and where necessary written records, in line with NMC guidance and local policies, guidelines and procedures

Qualifications, experience & training

• Registered Nurse – Level 1 sub part 1 with current NMC registration / registered paramedic with current HPC registration
• NHS Pathways trained including Core Module 1, Clinical Module 1&2 and all relevant updates
• At least one year’s experience of working as a 111 clinician
• Advance patient assessment skills
• Excellent communication listening and interpersonal skills
• Knowledge of the NHS111 service and the associated key performance indicators

Rewards & Benefits

• 28 days annual leave (plus 3 buy back days) – pro rata for part-time staff
• My Totally Rewards (online discount portal),
• 6% Employer Pension contribution,
• Share save scheme,
• Opportunities for career development,
• Employee assistance program,
• Virtual GP Services – 24/7 GP Appointments,
• WeCare Wellbeing

For a full job description, further information about this role or to apply please contact the Talent team via email at amelia.phillips@totallygroup.com

Successful applicants for this role will be asked to complete a role appropriate Criminal or Conduct background check.