Deal Desk Executive - Enterprise Markets

Overview

Gamma is a fast-growing and innovative communications company that is dedicated to delivering exceptional products and services to our customers. As we expand, we are seeking a highly motivated and detail-oriented Deal Desk Analyst to join our dynamic team. The Deal Desk Analyst will play a crucial role in supporting our sales operations, optimising deal structures, and ensuring compliance with corporate policies to drive revenue growth and maximise profitability.

Main purpose of role:

As a Deal Desk Executive, you will be an integral part of our sales teams, providing essential support in deal structuring, financial analysis, and process improvement. Your exceptional Excel skills, attention to detail, and strong communication abilities will be instrumental in supporting data analysis, preparing customer proposals and quotes, and collaborating with cross-functional stakeholders. Ultimately you will be responsible for thoroughly understanding the sales process and partnering with our sales teams as they close deals to ensure that deals follow proper revenue, legal, and operational guidelines.

If you thrive in a fast-paced environment and possess a passion for driving business success, we encourage you to apply for this exciting opportunity.

Key accountabilities:

Tasks required will include (but are not exclusive to):

• Utilise advanced Excel skills, including pivot tables and v-lookups, to manipulate and analyse raw data for deal analysis and decision-making.

• To support internal teams through Cases, with any commercial support in a timely, professional manner. Ensure internal tools are maintained, and effective audit trails are transparent and easily accessible.
• Support the Deal Desk Analyst,  Sales & Proposal Management Teams in the preparation of commercial propositions in response to tenders, based on sound historical and current win price analysis and in line with business win strategy.
• Assist the Analyst in reviewing complex bid documents and contracts to ensure compliance with revenue recognition and legal requirements, interfacing with other stakeholders in the business as necessary.

• Support the preparation of customer re-sign proposals incorporating historical spend data, pricing lists, cost bases, promotions, and considering different currencies where relevant.
• Collaborate with the immediate team and wider management teams to identify process improvement opportunities and provide sales training via the enablement function to enhance deal desk performance. Identify and provide targeted sales training based on observations and feedback.
• Proactively engage with appropriate stakeholders in the business to ensure all back-end quotes for live deals remain valid, are updated periodically as necessary, and provide feedback to the sales team.
• Use technology/software to capture data points in order to identify key trends, including competitive positioning, product sales, average discounts, and win/loss data ultimately delivering insights to support key business decisions.
• Support the compliance with corporate policies and standards in all deals and transactions. Support Sales and wider management functions to understand guardrails and parameters around commercial governance and ensure adherence to our quote-to-contract processes and policies for our sales team.

Key relationships:

The role will require establishing, building, and maintaining close relationships across the Direct business, including Sales, Commercial Governance, Propositions, Procurement, and others as required. There may also be a need to build relationships with 3rd party suppliers when they are involved in the deal.

Person requirements:

What are we looking for?

• Strong Microsoft Excel skills
• Good Microsoft Word skills
• Strong ability to analyse and manipulate financial data
• A critical eye for detail whilst retaining the ability to see the big picture
• Excellent written and verbal communication skills
• Ability to influence and motivate others
• Excellent organisational skills with the ability to handle multiple tasks and manage competing priorities effectively
• Ability to deliver the highest level of quality and accuracy at all times
• Professional and proactive with a confident, positive ‘can do’ attitude
• Self-motivated and a team player, with a willingness to support and assist other team members and colleagues from across the company where required
• Able to demonstrate a strong business and commercial judgement to ensure best commercial practice is always applied across the business
• Confident challenging existing processes, ideas and attitudes whilst offering viable alternative solutions
• Confident working alongside department heads
• Resilient and responsive to change, operating within a fast-paced business telecommunications environment
• Demonstrates a continuous willingness to learn and develop oneself
• Positive attitude with a diplomatic approach to working with other teams and suppliers.
• Strong work ethic and attitude with excellent timekeeping and reliability.
• Ability to self-motivate and work in an environment where management will not always be present.

Behavioural Competency:

I will understand, respect and demonstrate Gamma's values.

Health and safety:

In my role I have a duty of care under the Health and Safety at Work Act. This means I will be familiar with the relevant legislation and will work in a safe way. As a staff member I will take responsibility for my own safety as well as my team’s safety and work in collaboration with the Health and Safety policy to minimise any potential risks.

Data protection obligations:

In my role I have a duty to maintain the security and privacy of personal information of customers and colleagues. I will be familiar with the requirements of current Data Protection legislation and will take care to enter accurate, complete and compliant data into our systems. I understand it is everybody’s responsibility to resolve data inaccuracies as and when they are found.

Further relevant information:

Applicants must be eligible to work in the UK.

All details are provided for guidance only, and do not necessarily limit the responsibilities and accountability of the job or job holder. I am expected to carry out other duties from time to time, which are broadly consistent with those described above.