Senior Customer Project Manager

Manchester, UK Req #56
30 April 2024

🏢 A bit about us 🏢

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

We understand that the best business partnerships are genuine, and trust comes easily when you have the right partner beside you. That’s why we place relationships at the heart of everything we do.

 A different breed of communications provider. Loyal. Supportive. Reliable. By your side. Together, we can accomplish extraordinary things - we can be #GoodTogether.

As Gamma continues to expand and innovate in delivering high-quality business communication applications and services, the need for skilled Senior Project Managers becomes increasingly vital. With a focus on technology leadership and customer-centric solutions, we aim to enhance our project management capabilities to ensure the successful delivery of large, complex projects in the telecoms and technology sector.

What you'll be doing day to day? 📞

  • Manage large complex customer projects primarily in enterprise and public sector, emphasizing Telco knowledge and experience.
  • Oversee WAN and SD-WAN implementations, leveraging expertise in these areas.
  • Coordinate multiple product management, including SD-WAN and Mobile for 300+ sites.
  • Handle larger projects with multi-million-pound budgets, ensuring effective governance and stakeholder management.
  • Communicate effectively with stakeholders at all levels, maintaining clear and consistent communication throughout the project lifecycle.

What You'll Need 🚀

  • Deep Telco knowledge and experience, particularly in WAN and SD-WAN.
  • Proven experience managing large and complex customer projects, preferably in enterprise and public sector settings.
  • Expertise in managing multiple products simultaneously, such as SD-WAN and Mobile.
  • Strong stakeholder management skills, with the ability to communicate effectively at all levels.
  • Experience in product management and governance within a Telco environment.
  • Proficiency in project management methodologies and tools, including PRINCE2.
  • Excellent communication skills, both verbal and written, with a focus on articulating complex concepts clearly.
  • Ability to adapt to varying project requirements and customer needs, demonstrating flexibility and proactive problem-solving.

What do we offer? 💰

  • 25 days holiday + bank holidays
  • Your birthday off
  • Private Medical Insurance
  • Electric Vehicle (EV) scheme
  • Pension plan
  • Enhanced maternity and paternity leave
  • Share-save scheme

A few things to note ✨

  • Though this position is predominantly home-based, it is classed as hybrid and you will be required to come into the office every month or two.
  • There may be times where the business needs require you to work overtime, however this will only be due to special circumstances. 

If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.
We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma.

Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless released by Gamma's recruitment team.

Other details

  • Pay Type Salary
Location on Google Maps
  • Manchester, UK