Governance and Finance Officer

About the role

This is a fantastic opportunity to work for a charity for older people which is focused on preventing and alleviating the loneliness that can come with later life. 

Working in a small team, the post-holder provides membership support, primarily through the management of the Membership Service Helpdesk and is responsible for issuing regular communications with members. 

This role assists the Partnership Team Manager in the development and maintenance of governance and risk management systems, and financial systems.

Main Responsibilities will include:

1. Effective governance systems are in place that support the PT Manager in ensuring AE compliance with governance requirements.
2. An effective and accurate finance function is maintained in AE which meets all regulatory requirements.
3. Detailed analysis of data and trends is completed, and reports are provided which enable performance of AE and the Partnership team to be assessed and appropriate mitigations to be agreed. Service managers are clear about the quality and compliance standards that need to be achieved.
4. Members are provided with appropriate support and resources to support them in the delivery of services, and these are continually evaluated and improved.
5. Strong relationships and effective communications are maintained with both internal and external stakeholders, to protect and enhance Abbeyfield’s reputation in the local communities.
6. The service desk is well managed and an easily accessible one stop shop for everyday member queries is provided, with timely, consistent, and high-quality query resolution.
7. The PT Manager is provided with reliable, proactive, and timely professional executive support, to enable them to provide services effectively and efficiently.

About You

Essential Criteria:

• Experience of contributing to the effective governance of an office or organisation.
• The ability to manage the financial activities of a relatively small office or organisation in line with established policies and procedures. 
• Excellent IT and analytical skills, able to interpret and manipulate data, spot trends, and make evidence-based recommendations to senior colleagues.
• Highly organised, able to coordinate varying workload under pressure, and prioritise activities.
• A skilful relationship builder, excellent communication, and interpersonal skills to build strong relationships and deal confidently and diplomatically with stakeholders.
• Experience in managing and delivering complex projects to time, quality and cost.
• Personal qualities that coincide with our values
• Strong commercial acumen; experience of managing budgets, revenue generation and cost control

Desirable Criteria

• A good understanding of the Care or Sheltered Housing sectors and relevant regulatory requirements.
• A recognised business qualification e.g. Diploma in Business Administration, or equivalent L5 QCF professional qualification
• Experience in the charitable sector.
• Experience using a Content Management System to update websites or intranets

Pay & Benefits

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our many benefits include:

• 25 days paid leave increasing to 28 days following 5 years service, plus bank/public holidays
• Comprehensive induction
• Competitive pay, benchmarked annually.
• Pay progression within role based on skills and contribution
• Learning and career development opportunities
• Medicash – Get help with your medical expenses
• BenefitHub – Great savings on hundreds on brands
• Unlimited opportunities to earn £500 via our 'refer a friend' scheme
• Life Assurance
• Occupational sick pay
• Company pension
• Discounted gym membership
• Employee assistance programme
• Cycle-to-work scheme
• Blue light Card – Discount for workers in the social care sector

*Advert will close Friday 15th November. We reserve the right to close posts at any time once we have received sufficient applications, so encourage an early application.

Please note this role will require eligibility to work in the UK, two satisfactory employment references and a Standard DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.