Channel Sales Director - Gamma Business

Sales Director – Gamma Service Providers

A bit about us 🏢

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

What will you be doing day-to-day? 📞

The key role of the Gamma Service Provider Sales Directors role is to is to fulfil the following primary objectives:

• Define the and lead the sales strategy for growth in the Service Provider Business Unit including Coolwave, Telsis and the UK teams in line with achieving the units 5 year plan
• Lead the team in maximising the growth and retention of revenue and margin within the existing customer account base, and exceed the team's sales, and other, KPIs
• Motivate, develop, coach and manage the sales team
• Develop and maintain a positive team culture and attitude, underpinned by the Gamma Values

• Define, identify and execute successful growth in Sales in new geographic territories as well as new markets such as MVNO

• Execute agreed sales approach and go to market strategies for all products and services.
• Run 1-1s and performance appraisals for team members with a coaching focus in order to maximise sales performance
• Running team meetings to capture key messages, activity, and assess sales performance
• Focus on building Gamma out as a globally recognised provider of voice and messaging enablement services.
• Achieve sales target through upsell, cross sell and contract resigns across all team members and associated customer account base
• Represent Gamma publicly at large events including public speaking and thought leadership.
• Be responsible for working with internal teams to execute the wider Service Provider growth strategy
• Work to targets to achieve and exceed Key Performance Indicators (KPIs)
• Manage accurate recording of sales opportunities and pipeline forecasts on Salesforce, using the company's preferred sales methodology
• Attending key meetings with the team to provide coaching feedback or to assist in closing larger sales opportunities
• Review and manage their teams credit requests for values that sit within their approval remit
• Represent their team’s opportunities through the Credit Committee process
• Review and manage their teams expense claims in line with company policy
• Be responsible for appropriate performance reporting to the Business Director
• Assist the Business Director produce monthly management summary of key opportunities won, pending and lost
• Being the first port of call for customers' escalations on day-to-day transactional requests and first line support on complaints
• Cascading company strategy objectives to the team
• Sharing relevant information regarding updates and changes to Product roadmaps
• Helping assure updates on network infrastructure and planned maintenance are understood with the team
• Work closely with other departments to ensure sales verification and compliance with regulatory requirements
• Promoting an atmosphere centred on delivering excellence
• Represent the Gamma brand through an ability to communicate in a business-like manner

What you’ll need 🚀

The ideal candidate will have a successful track record in leading and managing sales teams to exceed targets. The candidate must also have some relevant and transferrable telecoms experience including a good understanding of wholesale voice and messaging

What do we offer? 💰

• 25 days holiday + bank holidays
• Your birthday off
• Private Medical Insurance
• Electric Vehicle (EV) scheme
• Pension plan
• Enhanced maternity and paternity leave
• Share-save scheme

A few things to note ✨

• This role will require travel to one of our office locations (Manchester) once or twice a week.
• Unfortunately, we can't offer visa sponsorship or relocation support for this role
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.
• We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.
• We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.
• We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma.

Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless approved by Gamma's recruitment team.